Terms And Conditions.
These terms and conditions cover both Individual and Family members and their associated benefits.
Memberships and their associated benefits are non-transferable and non-refundable.
Benefits of Family Membership extend only to immediate family which is taken to be a married couple or civil partners and any offspring for whom they have caring responsibility.
All Members will pay an annual membership fee. The Keep Friends reserves the right to change the Membership fee each year. You will be informed if there is to be any change to subscription rates by letter or email.
Your Membership is valid immediately from the day that your Membership payment is received by the Keep Friends and will usually be valid for 12 months from that dates unless otherwise stated. Upon expiry of your Membership you will no longer be a Member and you will no longer be entitled to receive any Membership benefits.
If you pay by Direct Debit, your membership will auto-renew unless you instruct the Keep Friends otherwise. If you join as a Friend with a Direct Debit, your membership will start when we receive this payment and will continue during any short interim period between expiry and the date of your next scheduled payment.
If you do not pay by Direct Debit, we will send you a renewal reminder by post or email. You can re-new online, at admissions or by phone.
Once the Keep Friends has received your Membership Payment, you have entered into a year-long contract. If you would like to cancel your membership you will not be offered a refund for the remaining period.
If you pay by Direct Debit, it is your responsibility to contact the Keep Military Museum or your bank to cancel your next scheduled payment.
The Keep Military Museum reserves the right to terminate Memberships if in its reasonable opinion you behave in a way which is considered to be harassing, causing distress or inconvenience to other members, any visitor to the Museum, any member of Museum staff or any directors, trustees, patrons, donors or other supporters of The Keep Military Museum.
Membership can also be revoked if the Membership card (and the access or benefits it provides) is misused, sold, loaned or given away without our prior written consent from The Keep Military Museum - or if any attempt is made to do so.