Telephone +44 (0)1305 264066 - email@example.com
PLEASE SEND ALL RESEARCH REQUESTS TO US IN WRITING (POST OR EMAIL) WITH THE £15 FEE ENCLOSED OR PAID ONLINE. WE CANNOT ACCEPT ENQUIRIES OVER THE PHONE OR AT THE FRONT DESK. NO RESEARCH CAN BE UNDERTAKERN WITHOUT THE INITIAL £15 FEE. PLEASE READ THE RESEARCH SECTION OF OUR WEBSITE BEFORE SUBMITTING YOUR REQUEST.
PERSONAL VISITS TO OUR PRIVATE ARCHIVES ARE ONLY ARRANGED IN EXCEPTIONAL CIRCUMSTANCES AND THE DATES AND TIMES WILL DEPEND ON THE AVAILABILITY OF A RESEARCHER TO ACCOMPANY YOU. PLEASE CONTACT US AT LEAST 4 WEEKS IN ADVANCE AND NOTE THAT VISITS ARE ONLY ARRANGED IF OUR RESEARCHERS FEEL THAT WE HOLD SUFFICIENT INFORMATION TO MAKE A VISIT WORTHWHILE. THESE VISITS ARE CHARGED AT £30 WITH PHOTOCOPYING EXTRA AND COVER 2 HOURS WITH A RESEARCHER.
The Keep Military Museums offers a research service aimed primarily at family historians. Our research co-ordinator, Jane Mills, is a volunteer as are all our researchers so please allow 2-8 weeks for a reply.
Please contact the Curator for commercial research enquiries or regarding any information which will be published in the public domain.
If you are a student at a UK Univeristy or 6th Form and you wish to carry out research for a dissertation, please email us to discuss your requirements. We will normally waive our fee.
Submitting a Request
Please submit your request in writing. Either email your request to firstname.lastname@example.org or write to us at: The Keep Military Museum, Barrack Road, Dorchester, DT1 1RN.
If contacting us by email please also include your postal address and a telephone number.
You will need to provide the name, rank, Regiment, Battalion and approximate service dates of your soldier . Rough dates of birth and place of birth are also useful. If you do not know his Battalion and dates of service, please tell us if you know where he served, or any places or battles he may have mentioned. This information may help us help you. If you have any service records please send copies with your enquiry. We can help you interpret them and they may help us give you more relevant information. See our research guidelines on how to find a Service Record.
It is very important to tell us what resources you have already researched yourself.
A £15 administration fee which covers the first hour of research applies to most queries and must be paid in advance.
Further research is chargeable but our researcher will contact you to discuss this and give you a quote.
There is a fee of £2 for each photograph emailed. If you would like the images scanned onto a CD or printed out and posted to you, a further £5 fee will apply per order. This is to cover the extra work and costs involved. We reserve the right to apply further charges if you require a large number of images but we will send you a quote in the ifrst instance if this is the case.
Cheques should be made payable to 'The Keep Military Museum' and sent to The Keep Military Museum, Barrack Road, Dorchester DT1 1RN.
Alternatively the fee can be paid on-line using our secure Paypal link in the box on the right-hand side of the screen. .
Please note that the £15 administration fee is non-refundable so it is important that you read our research guidelines before sending in payment. We cannot guarantee that every search will be successful.
How We Can Help
Fees for research are levied on a not-for-profit basis and are used to fund the conservation and maintenance of the museum and its archives, as well as covering costs incurred. The charge for an initial enquiry is £15.00 which must be paid in advance. This is based on one hour of research for relevant information and the preparation of a helpful and if possible informative response. If our researcher thinks that additional work is necessary he or she will contact you with a quotation for further research.
Please allow between 2 - 8 weeks for a reply. We try to reply as quickly as possible but it does depend on how busy our researchers are and how easy it is to find the information you seek.